Frequently Asked Questions (FAQ)

موقع حكومي رسمي تابع لحكومة المملكة العربية السعودية

Official government website of the Government of the Kingdom of Saudi Arabia

كيف تتحقق How to verify

روابط المواقع الالكترونية الرسمية السعودية تنتهي بـ gov.sa

جميع روابط المواقع الرسمية التابعة للجهات الحكومية في المملكة العربية السعودية تنتهي بـ .gov.sa

Links to official Saudi websites end withgov.sa

All links to official websites of government agencies in the Kingdom of Saudi Arabia end with .gov.sa

المواقع الالكترونية الحكومية تستخدم بروتوكول HTTPS للتشفير و الأمان.

المواقع الالكترونية الآمنة في المملكة العربية السعودية تستخدم بروتوكول HTTPS للتشفير.

Government websites use the HTTPS protocol for encryption and security.

Secure websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.

Are electronic services available at all times?
Yes, all electronic services are available 24/7 throughout the week.

How can I submit an inquiry or complaint?
You can use the dedicated 'Contact Us' form on the portal or send an email to the Ministry’s official address.

How can I track the status of my request?
The status of your request can be tracked through the email address you registered with.

What happens if incorrect data is entered?
The request will be excluded, and the beneficiary will bear full responsibility for the accuracy of the provided data.

Are there direct technical support channels?
Support is provided only through the official form and email; there are no direct phone lines for service.

How does the Ministry ensure the confidentiality of my data?
The Ministry adopts the latest security standards, data governance, and personal data protection policies to ensure confidentiality and information security. You can review the privacy policy to learn what information is collected, why it is collected, which parties it may be shared with, the security measures in place, and your rights regarding your personal data.

Are there training programs or opportunities for students and graduates?
Yes, programs such as 'Future Skills' target fresh graduates and job seekers. Details are announced through the relevant platforms.

How can I participate in events or initiatives?
Initiatives and events are announced on the official website pages. Participation can be completed by filling out the application form or contacting the Ministry as indicated in the announcement.