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Frequently Asked Questions (FAQ)

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Frequently Asked Questions (FAQ)

Yes, all e-services are available 24/7 throughout the week.
You can use the dedicated "Contact Us" form on the portal or send a message to the Ministry's official email address.
The request status is tracked through the email address you registered with.
This may result in the request being rejected, and the beneficiary bears full responsibility for the accuracy and validity of the submitted information.
Support is provided only through the official form and email. There are no direct phone lines for the service.
The Ministry adopts the latest security standards, personal data governance and management policies, and data protection measures to ensure confidentiality and information integrity. You can review the Privacy Policy to learn what information the Ministry collects from users, the purpose of collecting it, the entities with which the Ministry shares user data, the security measures used to protect personal data, and users' rights regarding their personal data.
Yes, programs such as "Future Skills" target recent graduates and job seekers, and their details are announced through the relevant official channels.
Initiatives and events are announced through the official website pages. Participation can be made by filling out the request form or through direct communication according to the instructions provided in the announcement.
All qualified citizens may apply according to the conditions specified for each position.
They are applicants who possess deep knowledge and specialized skills in a specific field, supported by practical or technical experience that enables them to perform advanced tasks or provide professional consultations and decisions efficiently.
They are applicants who do not have previous practical work experience.
Yes, you can apply for multiple jobs if your qualifications match the requirements of each job.
The review period varies depending on the number of applicants and the nature of the job. The applicant will be notified when any update occurs.
They are based on academic qualifications, practical experience, skills, and the extent to which the applicant matches the job requirements.
Yes, qualified candidates are invited to interviews or tests as needed.
The trainee is not registered with the General Organization for Social Insurance during the Tamheer program period.
Yes, the trainee receives a certificate of completion for the Tamheer program after successfully completing the training period.
Registration is done through the Human Resources Development Fund website by selecting suitable training opportunities and applying for them.
Yes, withdrawal is possible, but according to specific controls, and it may affect future eligibility to benefit from the program.
The program does not guarantee employment, but it helps increase the chances of obtaining a job in the labor market by gaining practical experience.

Employment verification aims to:

  • Ensure the accuracy of the submitted information
  • Reduce risks
  • Support decision-making based on reliable data

There are several common reasons for this issue:

  • The verification number associated with the certificate has expired.
  • The reference number was entered incorrectly.
  • The employee's service has ended.

A summary of the basic data appears to the inquirer to ensure privacy, and usually includes:

  • Employee name and employer.
  • Job title and joining date.
  • Salary details, including basic salary and allowances.
The program duration is 6 months and is implemented during the first and second academic semesters.
Applications open annually according to the approved university schedule.
The available specializations are determined based on the needs of the Ministry's departments and are updated annually.
Applications are submitted through the Ministry's website or through the cooperative training program email at coop@mcit.gov.sa, with the required information completed and the necessary documents attached.

The admission process goes through several stages:

  • Screening applications according to the specified criteria
  • Initial nomination
  • Conducting in-person interviews
  • Final selection based on evaluation results
Interviews are conducted in person, and candidates are notified of the dates and details in advance.

Selection is based on:

  • The extent to which the specialization matches the need
  • Screening and evaluation results
  • The applicant's performance in the interview
Yes, you can apply again if you were not accepted in a previous cycle, provided that your information is updated.
Candidates are notified at the different stages via email.
For inquiries, you can contact us by email at: coop@mcit.gov.sa
No, this cannot be changed, as placement is based on need and the results of the selection process.
The National Employment Platform "Jadarat" is a national platform that aims to be the main hub for employing Saudi manpower by unifying and simplifying the journey of job seekers to find suitable jobs in public-sector entities and private-sector establishments in the Saudi labor market.
The Human Resources Development Fund manages the Jadarat platform pursuant to Council of Ministers Resolution No. (241), dated 18/3/1445 AH.
  • Saudi job seekers.
  • Government and semi-government entities.
  • Private-sector establishments in the Saudi labor market, as well as equivalent non-profit organizations, foreign investment entities, and others.
You can contact the customer support team through the unified customer service number 8001222030 or by clicking "Contact Us" in the side menu.
Yes. The objective of previously unifying "Jadara" and "Taqat" into one platform is to facilitate the job search process across all sectors of work without exception.
You can view all tickets and their statuses on the "Support" page, which can be accessed from the side menu.
The Government Tenders and Procurement Law is the regulatory framework that governs the procedures for offering tenders, awarding contracts, and contracting with government entities, in a way that achieves spending efficiency and enhances transparency and competition.

Applications for the Ministry's tenders can be submitted through the Etimad platform, tenders.etimad.sa, by following these steps:

  • Go to the Tenders and Procurement Management link.
  • Click the main products section and select (Browse Tenders).
  • On the (Tenders) page, select the (Search) icon.
  • Click Search to proceed and select the government entity name: Ministry of Communications and Information Technology.

The Ministry's current and future tenders can be viewed through the Etimad platform tenders.etimad.sa by following these steps. To view current tenders and procurements, please follow the steps below:

  • Go to the Tenders and Procurement Management link.
  • Go to the main products section and select (Browse Tenders).
  • On the (Tenders) page, select the (Search) icon.
  • Click Search to proceed and select the government entity name: Ministry of Communications and Information Technology.
To view future tenders and procurements, please follow the steps below:
  • Go to the Tenders and Procurement Management link.
  • Go to the main products section and select (Browse Tenders).
  • On the (Future Tender Projects) page, select the (Search) icon.
  • Select the government entity name: Ministry of Communications and Information Technology.